Kuala Lumpur, Malaysia, is set to experience the magic of Apple like never before with the opening of Apple The Exchange TRX, the first Apple Store in the country. This highly anticipated store is located in the heart of Kuala Lumpur’s new Tun Razak Exchange (TRX) central business district. With a full range of products, exceptional service from knowledgeable team members, and inspiring sessions with local creatives, Apple The Exchange TRX promises to be a hub of discovery, creativity, and cutting-edge technology.
Apple The Exchange TRX: A New Landmark in Kuala Lumpur
Apple The Exchange TRX is not just a store; it is an architectural marvel. The store connects the mall’s central atrium to a lush rooftop park that wraps around its upper level. The design features a three-dimensional layered roof made of horizontal glass panels and shading blades, reducing the sun’s rays while emitting a warm glow at night. A central glazed oculus brings natural daylight into the interior, complemented by dynamic artificial lighting.
Inside, a sculptural quartz and glass staircase connects the three levels of the store, offering a seamless experience for customers to explore, learn, and shop. The Forum, home to Today at Apple programming, is situated on a floating deck that joins up with the mall, while the upper level directly connects with the edge of the park, bringing daylight and greenery into the store through a continuous glass façade.
Innovative Products and Exceptional Service
At Apple The Exchange TRX, customers can shop for their favorite Apple products, from the latest iPhone 15 lineup to the MacBook Air with M3, and the redesigned iPad models including the iPad Air and the incredibly thin iPad Pro with M4. The store’s display tables and avenues showcase these products, allowing customers to experience them firsthand.
More than 160 team members are ready to provide exceptional support. Apple Specialists are excited to connect with the local community through personalized setup and support, switching to iOS, and Apple Trade In, where customers can get credit toward a new device by trading in their current one.
Today at Apple: Free Creative Sessions
Apple The Exchange TRX will serve as an inspiring hub for education, offering free in-store sessions through Today at Apple. Led by Apple Creatives, these events empower attendees to tap into their creativity and learn how to get the most out of their devices. Topics range from basics and how-to lessons to iPhone photo and video tours that take advantage of the beautiful store location.
To celebrate the opening, a special Today at Apple series, “Jom Discover,” will run from June 22 through July 6. This series brings together some of Malaysia’s most celebrated creators, offering a glimpse into the creative process while showcasing Apple’s full range of products and services. Sessions in the “Jom Discover” series include:
- Performance: De Fam
- Workshop: Capture Portraits on iPhone with Jason smashpop
- Spotlight: Video Magic on Mac with Adam Lobo
- Workshop: Turn Ideas Into Action on iPad with Iman Azman
- Spotlight: Live Well with Nana Mohd and Apple Watch
Sustainability and Design Excellence
Like all Apple facilities, Apple The Exchange TRX runs on 100 percent renewable energy and is carbon neutral. The store is designed with a refined palette of high-quality materials, including natural stone walls, polished stainless-steel columns, light terrazzo floors, and a timber ceiling.
Convenient Shopping and Support
Apple The Exchange TRX offers a dedicated Apple Pickup counter, making it easier for customers to place an order online and pick up products at their convenience. For hands-on technical and hardware support, customers can make a reservation at the Genius Bar and get help from an expert.
Just in time for back to school, students and families can save on a Mac or iPad with Apple Education Pricing available exclusively through Apple Retail. Eligible customers can also take advantage of the university student offer running through September 30 and receive AirPods when they buy an eligible Mac, or an Apple Pencil when they buy an eligible iPad.
Conclusion
Apple The Exchange TRX opens its doors on June 22 at 10 a.m. MYT, ready to welcome its first customers. Visitors are invited to explore curated content celebrating the essence of creativity in Malaysia across Apple TV+, Apple Music, and the App Store, and sign up for upcoming Today at Apple sessions. With its innovative products, exceptional service, and inspiring environment, Apple The Exchange TRX is set to become a landmark destination in Kuala Lumpur.
https://www.apple.com/my/retail/exchangetrx/
