Sunway Medical Centre (SMC), located in the heart of Sunway City, has recently added another feather to its cap by achieving the globally recognised Joint Commission International (JCI) Accreditation. This prestigious recognition, The Gold Seal of Approval under JCI’s Hospital Program, distinguishes SMC as the first hospital in Malaysia to hold three major hospital-wide accreditations, including the Australian Council on Healthcare Standards (ACHS) and the Malaysian Society for Quality in Health (MSQH).
A Benchmark for Healthcare Quality
The recent JCI accreditation underscores Sunway Medical Centre’s unwavering commitment to delivering world-class healthcare services, with a particular emphasis on patient safety and care excellence. As Malaysia’s largest quaternary private hospital, SMC’s latest accolade reflects its dedication to upholding the highest standards in healthcare.
SMC underwent JCI’s rigorous assessment process, which scrutinised every aspect of its operations, from patient care procedures and medication management to infection control, patient rights, staff qualifications, and facility safety. This comprehensive evaluation ensures that SMC meets the stringent international standards required for JCI accreditation.
Dato’ Lau Beng Long, President of Sunway Healthcare Group, expressed pride in the achievement, stating, “The JCI accreditation, alongside our pioneering ACHS accreditation since 2014, proves our commitment to the highest standards in patient safety. With nearly a million local and international patients walking through our hospital doors every year, this recognition gives our patients and their families peace of mind, knowing they are in good hands.”
What is JCI Accreditation?
Established in 1997 as a division of the Joint Commission through its non-profit affiliate, Joint Commission Resources (JCR), the JCI Accreditation is a globally recognised symbol of quality in healthcare. It reflects an organisation’s adherence to rigorous performance standards and is dedicated to promoting healthcare excellence and advocating for the highest quality of patient care worldwide.
Achieving JCI accreditation is not just a milestone; it is a commitment to continuous improvement in healthcare delivery, ensuring that patient care is safe, effective, and of the highest quality.
Expanding Excellence: The Future of Sunway Medical Centre
Since its establishment in 1999, Sunway Medical Centre has grown into a powerhouse of medical innovation and patient care. The hospital boasts 28 Centres of Excellence and more than 60 medical specialities, providing comprehensive healthcare services to a diverse patient base.
Currently, with 724 licensed beds, SMC is one of the largest hospitals in the region. However, its capacity is set to expand further with the completion of its sixth block, Tower F, by the fourth quarter of 2025. This expansion will increase the hospital’s capacity to approximately 1,100 beds, enabling it to serve even more patients with its renowned care and expertise.
A Leader in Malaysian Healthcare
The achievement of the JCI accreditation not only reinforces Sunway Medical Centre’s position as a leader in Malaysian healthcare but also highlights its ongoing commitment to growth and excellence. As SMC continues to expand and innovate, it remains focused on providing top-tier medical services and improving the health and well-being of the communities it serves.
As Sunway Medical Centre approaches its 25th anniversary, the hospital’s continued success is a testament to its dedication to quality and patient care. The combination of JCI, ACHS, and MSQH accreditations sets SMC apart as a healthcare institution that consistently meets and exceeds international standards.
Looking Ahead
With these achievements, Sunway Medical Centre is not just a hospital; it is a beacon of hope and health for millions, embodying the future of healthcare in Malaysia and beyond. The legacy of trust and excellence that SMC has built over the years ensures that patients receive the highest level of care in a safe, compassionate, and state-of-the-art environment. As the hospital continues to grow, its commitment to upholding the highest standards in healthcare remains steadfast, making it a cornerstone of medical excellence in the region.
