Crockfords, the premier hotel at Resorts World Genting (RWG), has been honored with the Forbes Travel Guide (FTG) 5-star rating for the sixth year in a row, solidifying its status as the sole hotel in Malaysia to achieve this prestigious recognition. This accolade places Crockfords among an elite cadre of 340 luxury hotels and properties globally that have been distinguished with this prestigious rating, as announced by Resorts World Genting.
The hotel, renowned for its panoramic views of the lush rainforest and mountainous landscape from all of its 177 rooms, continues to set the benchmark for luxury staycations and personalized guest experiences in Malaysia. This distinction is a testament to Crockfords’ commitment to excellence in hospitality and service, ensuring an unparalleled stay for every guest.
In the 2023 evaluation by FTG, which scrutinized 1,443 properties worldwide, RWG’s portfolio stood out for its quality and excellence. Genting Grand was awarded a Forbes 4-Star rating, while Highlands Hotel received the Forbes Recommended Property status, maintaining these recognitions for seven consecutive years.
The Forbes Travel Guide is recognized as the gold standard in global luxury hospitality ratings, with its independent and rigorous assessment process. Properties are evaluated against 900 detailed standards by FTG’s expert inspectors, focusing on exceptional guest experiences and services. To earn a 5-star rating, hotels must demonstrate meticulous attention to detail and a steadfast commitment to exceptional service standards, qualities that Crockfords has exemplified.
David Leung Ming Sum, RWG’s Vice-President of Hotel Operations, expressed his excitement over the continued recognition by the Forbes Travel Guide. “Our mission at Crockfords is to consistently exceed our guests’ expectations at every service touchpoint. Our team is dedicated to offering unique and memorable experiences that adhere to the highest standards of hospitality,” he remarked.
This recognition by Forbes Travel Guide underscores Crockfords’ status as a global leader in luxury hospitality, committed to delivering first-rate services and unforgettable experiences to guests from around the world.
